📞 Need help? Call us: +1 800-596-7662
EnglishMy TripsSupport
Manage Booking
Home › Privacy Policy

Privacy Policy

Last updated: May 1, 2025

1. Introduction

Delta Air Help Center ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deltaairhelpcenter.com or use our flight booking and management services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Full name and contact details (email address, phone number)
  • Passport or government-issued ID information for flight bookings
  • Billing and payment information
  • Travel preferences and booking history
  • Communications you send us via contact forms or email

We also automatically collect certain information when you visit our site, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

  • Process flight bookings and manage your reservations
  • Send booking confirmations, boarding passes, and travel updates
  • Provide customer support and respond to enquiries
  • Process payments and prevent fraudulent transactions
  • Improve our website and services
  • Send promotional communications (where you have opted in)
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Airlines and travel suppliers — necessary to complete your booking
  • Payment processors — to securely process transactions
  • Service providers — who assist us in operating our website and business
  • Legal authorities — where required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment information is encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for accounting and legal purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at support@deltaairhelpcenter.com.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. For full details, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: