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Cookies Policy

Last updated: May 1, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

2. How We Use Cookies

Delta Air Help Center uses cookies for several purposes, including to make our website function correctly, remember your preferences, understand how visitors use our site, and deliver relevant content.

3. Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for the website to function. Enable core features like page navigation, secure areas, and booking processes. Session
Preference Cookies Remember your settings and preferences such as language, currency, and search criteria to improve your experience. 1 year
Analytics Cookies Help us understand how visitors interact with our website by collecting and reporting information anonymously. 2 years
Marketing Cookies Used to track visitors across websites to display relevant advertisements based on your interests. 90 days

4. Specific Cookies We Use

  • Session cookies — temporary cookies that expire when you close your browser, used to maintain your session while navigating our site
  • Google Analytics — collects anonymous data about how visitors use our site (pages visited, time spent, referral source)
  • Booking session cookies — remember your search criteria and booking progress during a single session
  • Security cookies — help protect against fraudulent activity and ensure secure transactions

5. Third-Party Cookies

Some cookies on our site are placed by third parties, including analytics providers and advertising networks. These third parties have their own privacy policies and we do not control how they use the information collected. Common third-party services we use include Google Analytics and payment processors.

6. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

  • Browser settings — most browsers allow you to refuse cookies or delete existing ones. Check your browser's help section for instructions.
  • Opt-out tools — for Google Analytics, you can install the Google Analytics Opt-out Browser Add-on
  • Our cookie banner — when you first visit our site, you can choose which categories of cookies to accept

Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are required for the site to work.

7. Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not want to be tracked. Our website does not currently respond to Do Not Track signals, but you can use the cookie controls described above to limit tracking.

8. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology or legal requirements. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions about our use of cookies, please contact us: